Updating a web browser

Which browsers work best with Indeed?

Desktop

• Chrome: latest and previous 30 major versions
• Safari: latest and previous four major versions
• Firefox: latest and previous three major versions
• Microsoft Edge: latest version

Mobile

• Chrome: latest and previous 30 major versions
• Safari: latest and previous four major versions

What if I don't use a supported or outdated browser when using Indeed?

Other jobseekers and workers have reported issues with these native browsers.

• Samsung Internet
• Kindle Fire

How to know if your browser needs an update

How do I know which version I'm using?

Tools like What is My Browser? identify your browser version.

What if I need more troubleshooting help?

Review the technical support pages listed below.

Manually updating your browser or using auto-update

Google Chrome

Desktop

Chrome automatically checks for updates. If you want to check for updates, follow these steps:

1. click on the three dots in the top-right-hand corner.
2. Go to Help Centre.
3. Select About Google Chrome. This page will trigger an update check.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the top-left-hand corner.
3. Select My apps & games.
4. Find Chrome and Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the top-right-hand corner.
3. Scroll down to find Chrome.
4. Enable Automatic Updates:
   • Settings
   • App Store
   • App Updates

Mozilla Firefox

Desktop

1. Click the menu button (three horizontal lines) in the top-right-hand corner.
2. Go to Options.
3. Select General.
4. Scroll down to Firefox updates and select Automatically install updates.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the top-left-hand corner.
3. Select My apps & games.
4. Find Chrome and tick Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the top-right-hand corner.
3. Scroll down to find Chrome.
4. Enable Automatic updates in:
   • Settings
   • App Store
   • App updates

Microsoft Edge

Desktop

Edge automatically updates. To check manually:

1. Click the three dots in the top-right-hand corner.
2. Go to Help and feedback.
3. Select About Microsoft Edge. This page will trigger an update check.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the top-left-hand corner.
3. Select My apps & games.
4. Find Chrome and tick Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the top-right-hand corner.
3. Scroll down to find Chrome.
4. Enable Automatic updates in:
   • Settings
   • App Store
   • App updates

Safari

macOS

Safari updates are included with macOS updates. Follow these steps to enable automatic updates:

1. open System Preferences.
2. Go to Software update.
3. Tick the box that says Automatically keep my Mac up to date.

iOS

Safari updates are included with iOS updates. Follow these steps to enable automatic updates:

1. Go to settings > general > software update.
2. Enable Automatic updates.

Contacting us

Step 1

Review these Help Centre pages first:

• Browser issues: Basic troubleshooting
• Desktop browsers: clearing Chrome and Safari cache and cookies
• Mobile apps: crashes, freezes and performance issues
• Mobile browsers: clearing Chrome and Safari cache and cookies

Step 2

Need more help? Please include the steps you tried on this page and the following information so we can investigate the issue.

1. A screenshot of the entire page you are encountering the issue on.
2. What kind of device are you using? (iPhone, Android, computer)
3. Are you accessing Indeed through the app or the website?
4. If using the site, what browser and version are you using?
5. We've listed several troubleshooting tips above. Can you tell us which ones you used? This will help us investigate the issue.

Step 3

Click or tap Submit a request.