Job Seeker Help Centre

Text Messages or Phone Calls Claiming to Be Indeed? It Might Be a Scam

Quick summary

Indeed will never reach out to job seekers to offer employment through phone calls, text messages, or apps like WhatsApp or Telegram. If you get these types of messages, they are scams. This article explains how to recognize real texts from Indeed, spot common scam tactics, and protect yourself.

Identifying messages from Indeed

You may receive text messages from Indeed for:

  • Reminders about job applications or saved jobs
  • Notifications, such as new matches or alerts from employers to apply through Indeed
  • Login security, including two-factor authentication codes

Indeed does not directly text you to offer a job. However, you may receive notifications from employers to apply to a job through Indeed.

Recognizing scam calls or texts

Scammers use many different tactics. Here are some common ones:

Scams impersonating Indeed

  • Offering a remote or flexible job by call or text
  • Claiming to be an Indeed HR representative or recruiter
  • Asking you to pay money through WhatsApp, Telegram, or phone calls
  • Creating a sense of urgency, such as revoking access to your Indeed account or resolving a technical issue within a time limit
  • Asking for personal information or your Indeed sign-in details
Important: You can only change or update your account at Indeed.com or through the mobile app.

Scams pretending to be employers

  • Making job offers that seem too good to be true
  • Asking you to click a link or contact them outside of Indeed

How employers should contact you

Employers can:

  • Message you directly on Indeed
  • Call or text you only if you shared your number in your application

Learn more about verifying suspicious correspondence from an employer.

Important: Indeed doesn’t share your contact details with employers. Find out what personal information you share with employers when you create your profile or apply for a job.

Other common scams

Scammers may also pose as:

  • A bank, service provider, or even your boss or a relative
  • A postal service saying you have a package on hold, with a “Click here” link
  • A tax agency demanding immediate payment
  • Tech support offering an urgent “fix” for your device

These scams try to steal your identity, money, login details, or even access to your devices.

What to do if you get a scam text or call

Take action fast.

Learn the steps to take if you believe you’ve been scammed.

Report the call or text.

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Staying safe while job searching

We want you to stay safe when searching for a job. Use these extra Job Seeker Help Centre resources:

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