Quick summary
Apple's private email relay service masks your email address to protect your privacy and block spam. The downside is that this service might create sign-in issues or problems receiving employer emails. This page explains more about this feature, how it could impact your experience and how to troubleshoot it.
What is Apple's Hide My Email?
Have you noticed an unfamiliar email address when you sign in using your Apple device? It might be because you're using this Apple feature.
Apple masks your email address.
- Apple ID users sign up using a unique address, which Apple generates.
- Apple forwards select emails to your Apple ID email inbox.
- Hide My Email manages all your random email addresses from any Apple ID-enabled device.
This feature might impact your application experience.
Job seekers have reported these problems with Hide My Email:
- Not receiving employer emails or messages
- Not being able to go to the next step in the application process
- Missing saved or applied jobs in My jobs
- Creates a new account
Not sure if you're using Hide My Email?
See Account settings for your email address. Look for an email address with this ending:
- @privaterelay.appleid.com
Fixing Hide My Email issues
Current and new accounts
- Look for the Email section in Account settings.
- You use this privacy feature if the account email ends in privaterelay.appleid.com.
- Click or tap Change email and Save.
- Check your inbox to Confirm.
What’s the impact?
Changing your account email means:
- You can’t use Hide My Email using this email address again.
- You can still use Continue with Apple to sign in.
Applying for a job? You may want to make a change.
As an optional step, you can change your email from the one ending in @privaterelay.appleid.com to something else.
To apply for a job, changing your email address isn't required.
Job seekers have reported that Hide My Email can block messages from employers. If you choose to, you can change your account email address.
What's next?
See what's in Apple's Help Centre.
Visit Apple's Help Centre to learn more about the Hide My Email feature.
Contacting us
Click or tap the Need more help link for customer support. If you decide to email us, please include the following information.
- Email address of your active account.
- List a recent job application. Include the job title, location and company.
- Make a screen recording or screenshot to show us the issue.
- What kind of iOS device are you using?
- Are you accessing Indeed through the app or a browser?
- If using a browser, what version are you using?