Updating a Web Browser

Which browsers work best with Indeed?

Desktop

• Chrome: Latest and previous 30 major versions
• Safari: Latest and previous four major versions
• Firefox: Latest and previous three major versions
• Microsoft Edge: Latest version

Mobile

• Chrome: Latest and previous 30 major versions
• Safari: Latest and previous four major versions

 

What if I don't use a supported or outdated browser when using Indeed?

Other job seekers and workers have reported issues with these native browsers. 

• Samsung Internet 
• Kindle Fire

How to know if your browser needs an update

The message below means you need to update your browser, operating system, or device.

How do I know what version I'm using?

Tools like What is My Browser? identify your browser version.

What if I need more troubleshooting help?

Review the technical support pages listed below.

Manually updating your browser or using auto-update

Google Chrome

Desktop

Chrome automatically checks for updates.

If you want to check for updates, follow these steps:

1. Click on the three dots in the upper-right corner.
2. Go to Help.
3. Select About Google Chrome. This page will trigger an update check.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the upper-left corner.
3. Select My apps & games.
4. Find Chrome and Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the upper-right corner.
3. Scroll down to find Chrome.
4. Enable Automatic Updates:
   • Settings
   • App Store
   • App Updates

Mozilla Firefox

Desktop

1. Click the menu button (three horizontal lines) in the top-right corner.
2. Go to Options.
3. Select General.
4. Scroll down to Firefox Updates and select Automatically install updates.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the upper-left corner.
3. Select My apps & games.
4. Find Firefox and check Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the upper-right corner.
3. Scroll down to find Firefox.
4. Enable Automatic Updates in:
   • Settings
   • App Store
   • App Updates

Microsoft Edge

Desktop

1. Edge automatically updates. To manually check:
   • Click the three dots in the upper-right corner.
   • Go to Help and feedback.
   • Select About Microsoft Edge. This page will trigger an update check.

Android

1. Open the Google Play Store.
2. Tap the three horizontal lines in the upper-left corner.
3. Select My apps & games.
4. Find Edge and check Enable auto-update.

iOS

1. Open the App Store.
2. Tap your profile picture in the upper-right corner.
3. Scroll down to find Edge.
4. Enable Automatic Updates in:
   • Settings
   • App Store
   • App Updates

Safari

macOS

Safari updates are included with macOS updates.

Follow these steps to enable automatic updates:

1. Open System Preferences.
2. Go to Software Update.
3. Check the box that says Automatically keep my Mac up to date.

iOS

Safari updates are included with iOS updates.

To enable automatic updates:

1. Go to Settings > General > Software Update.
2. Enable Automatic Updates.

How to contact us

Step 1: Review these Help Center pages first.

• Browser Issues: Basic Troubleshooting
• Desktop Browsers: Clearing Chrome and Safari Cache and Cookies
• Mobile Apps: Crashes, Freezes, and Performance Issues
• Mobile Browsers: Clearing Chrome and Safari's Cache and Cookies

Step 2: Email us

It's time to contact us if any or all of the above steps have yet to work. Please include this Technical support information in the email:

1. A screenshot of the entire page you are encountering the issue on.
2. What kind of device are you using? (iPhone, Android, Computer)
3. Are you accessing Indeed through the app or the website?
4. If using the site, what browser and version are you using?
5. We listed a number of troubleshooting tips above. Can you tell us which ones you used? This will help us investigate the issue.