Job Seeker Help Center

Company Reviews: Best Practices, Policies, and Guidelines

 

Quick summary

Company Reviews give other job seekers a realistic view of a company you've worked for or are currently working for. Learn why a post can be removed and other best practices.

Best Practices for Content Submitted to a Company Page:

  1. We allow one review or answer to a question per person, per company. A person may submit multiple photos to a company’s page.
  2. You should only submit reviews, answers, or photos for companies you’ve previously worked for or are currently working for. Job seekers may submit questions about the working environment of a company.
Important: Content submitted to Company Pages that violates Indeed’s guidelines or policies may be removed from our platform.

You should:

  1. Write original reviews based on your personal experience as an employee or former employee of the company.
  2. Express your own opinion and no one else's. Opinions should not be represented as factual.
  3. Use relevant experiences. Do not reference individuals who are not public figures of the company.
  4. Describe your opinion on what you liked and/or disliked about the company. Suggestions for how the company might improve may be included.
  5. Write clearly, and focus on the company’s overall working environment and culture.
  6. Write truthfully and accurately. Your content should be purely your own opinion.

Do not include:

  • Reviews of the company's products or services
  • Jargon or symbols
  • Made-up words, or someone else's words
  • Non-public information or legal allegations
  • Personal information

If your review is rejected, but you believe it may comply with our guidelines and policies, you may be able to submit a new review.

Before submitting a review, question, answer, or photo on a Company Page, review these guidelines:

  1. The content you submit to a Company Page is anonymous.

  2. Any reviews, questions, answers, or photos you submit will not be edited or altered. Content that violates Indeed’s guidelines and policies may be removed.

  3. Identifiable information about your account is not shared with the company. However, any additional content you choose to include, such as photos, will be visible. Also, Indeed may honor subpoenas, search warrants, law enforcement or court-mandated requests to disclose user content you have provided, your identity, or other information.

  4. Content submitted to a Company Page is intended to represent your personal experiences and opinions of the working environment of a company. Working experiences can be emotionally charged. However, any content that is unlawful, fraudulent, discriminatory, threatening, abusive, libelous, defamatory, obscene, recommends actions against the company, or is otherwise objectionable, including content that contains sexual, ethnic, racial, or other discriminatory slurs, or that does not include relevant or constructive content, is not allowed on Indeed and we reserve the right to remove such content.

  5. Your statements should be purely your own opinion. Discussing other individuals as part of the overall company environment that may have impacted your overall experience at the company may be relevant, but any identifying information regarding non-public figures of the company or personal details of individuals is not appropriate to share. Content submitted should remain relevant to the pure opinion and personal experience of the submitter. Reviews, questions, answers, and photos should not intend to represent factual information about the company or disclose personal details about an individual beyond their direct relation to the company’s overall working environment.

  6. This is not a forum to report alleged crimes or internal company details. Content containing allegations of illegal activity or sensitive information is not allowed on Indeed and we reserve the right to remove such content from our platform. Content submitted to a Company Page should only express the pure opinion of the personal experience of an individual who has worked at the company. This content should not be used to make factual claims or allegations about the company. A Company Page may be claimed by an official representative of the company, who can provide official insight from the Company.

  7. All submitted reviews and Company Page content are subject to our Terms of Service.

  8. Company Page content is user-generated, and Indeed doesn't guarantee the accuracy of this content or endorse any statement as the opinion of Indeed or its affiliates.

  9. We reserve the right to remove reviews where we have evidence that a reviewer was compensated and/or coerced into leaving a review.

If you feel a review or other user content is not in line with Indeed’s review guidelines and policies, you can report the review directly from the Company Page by clicking on the report flag, and then selecting the most appropriate category from the menu.

The content will be reviewed and if found to be in violation of our guidelines or policies, will be removed from the Company Page in 1-2 business days. Indeed does not send communication back regarding the report or the outcome.

Photos and captions policies and guidelines

Another way to describe a company's culture is by uploading photos. You can show a future employee what your company is like firsthand. Photos submitted to a Company Page are meant to showcase the general working environment or details about a company. They are not meant to provide criticism about a company.

Photos uploaded to Company Pages should be relevant to your own experience and insight into the company. All photos on a Company Page should give helpful insight to a job seeker of the company’s general culture and environment.

Company Page photos are not a space for reporting illegal activity or submitting personal content irrelevant to the general experience of the company environment.

Types of photos NOT allowed on Company Pages:

  • Selfies
  • Stock photos irrelevant to a company
  • Marketing materials or sales promotion material
  • Logos or representation of unrelated businesses
  • Photos of non-employees, including children and patients
  • Photos that disclose sensitive or confidential information
  • Photos of a sexual, violent, or otherwise inappropriate nature
  • Photos that do not represent the overall environment of a company
  • Photos that route Indeed users away from our site
  • Low quality photos, such as blurry, pixelated, or disoriented photos
  • Any other photo that is not directly related to the employment experience at the relevant company. All photos should be relevant to the respective posted content and helpful in nature.

Captions are required when you upload a photo to Company Pages.

All photos should have captions so screen readers or other assistive technology can read them, as well as to give additional context to what the photo depicts. Captions may be included when you upload images to Company Pages.

Captions should follow the same guidelines as when writing a review and should provide helpful insight into the content of the photo uploaded. Captions should include a description of the photo content to provide insight into the photo’s context as it relates to the company.

See our Photo Content policy for additional guidelines for photos uploaded on Indeed.

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