How do I clear my cache and cookies?

To ensure you're viewing the most recent version of any given page, we recommend clearing your cache and cookies. Doing so may also fix any error messages or issues you are having with a given page.

 

Google Chrome

Desktop

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools > Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
     

Android

  1. On your Android phone or tablet, open the Chrome app.
  2. At the top right, tap More .
  3. Tap History > Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Clear data.
     

iPhone & iPad

  1. On your iPhone or iPad, open the Chrome app.
  2. At the top right, tap More .
  3. Tap History > Clear browsing data.
  4. Make sure there’s a check mark next to "Cookies, site data" and "Cached images and files."
  5. Tap Clear browsing data.

     

Safari

Mac

  1. Open Safari.
  2. Choose Safari > Preferences on the toolbar at the top of your screen.
  3. Click Privacy.
  4. Select Manage Website Data.
  5. Click Remove All.

iPhone & iPad

  1. Go to your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data.

 

In other browser apps

If you use another browser, check its support site for instructions:

 

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