Job Seeker Help Center

Creating and Managing Passkeys

Quick summary

Passkeys are a simple and secure way to sign in on Indeed. They use your device's existing security methods, such as a fingerprint, face scan, device screen lock, or PIN. Passkeys are more convenient and more secure than traditional passwords. In this article, we'll explain how to get started with passkeys, manage them, and use them to sign in.

Getting started

Know the basics

  • Passkeys let you sign in without a password using your device's built-in security
  • You'll need a device and browser that supports passkeys
  • Once created, a passkey becomes your default sign-in method
Important: Biometric data stays on your device and is never shared with Indeed or with third parties, including Apple or Google.

Device and browser requirements

Make sure your device and browser support passkeys.

Laptops and desktops

  • macOS Ventura or newer
  • ChromeOS 109 or newer

Mobile devices

  • iOS 16 or newer
  • Android 9 or newer

Supported browsers

  • Chrome 109+
  • Safari 16+
  • Edge 109+

Other requirements

To use your phone to sign in on another device with a passkey, make sure:

  • Screen lock is enabled
  • Bluetooth is turned on

Where passkeys are stored

Passkeys are saved depending on how you create them:

  • Apple devices: Stored in iCloud Keychain
  • Google Chrome: Saved in your Google account
  • Password managers: Stored in the manager
Did you know? Your passkey will work on all your devices if you're signed into the same Google, Apple, or password manager account. You only need to set it up once.

Using passkeys on Indeed

Creating a passkey

Important: Once created, your passkey becomes the default way to sign in. You’ll no longer need a password.

From your account settings

  1. Go to your account settings.
  2. Find the Passkey section.
  3. Click or tap Create passkey.
  4. Follow the instructions to create a new passkey

While signing in or creating an account

  1. While signing in or signing up, you may see an option to create a passkey.
  2. Click Continue with passkey.
  3. Complete the setup process on your device.
  4. Your passkey is now ready for future sign-ins.

Managing passkeys

You can manage your passkeys from your account settings:

  1. Go to the Passkey section.
  2. Click or tap Manage passkeys.
  3. Complete the reauthentication process to confirm your identity.
  4. You'll see a list of your active passkeys, including when and how they were created.
  5. To remove a passkey, click the trash can icon and Confirm.

Signing in with a passkey

Once your passkey is set up, here's how to use it:

  1. Open the sign-in page.
  2. If the email address automatically fills in, check that it matches your account.
  3. Click or tap Sign in with passkey.
  4. Follow the prompts on your device.
Important: You can still choose to sign in using a one-time passcode sent to your email if needed.

Contacting us

Step 1

If you're having trouble, contact us and include the following details:

  1. A screen recording or screenshots of the issue (if possible)
  2. The type of device you're using (iPhone, Android, or Computer)
  3. Are you using the Indeed app or website?
  4. Your browser and version, if you're using the website

Step 2

Click or tap Submit a request.

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