Job Seeker Help Center

Troubleshooting Cloudflare Errors

Quick summary

If you're getting a Cloudflare error, your device has trouble connecting to our servers. The suggestions below may help fix the issue.

Browser changes

Try incognito mode.

Open your browser in incognito or private mode.

Check your browser settings.

  • Make sure you're using your browser's latest version.
  • Enable JavaScript and cookies.
  • Clear your browser cache. Find out how to do this for mobile or desktop browsers.

Try a different browser.

  1. Open a different web browser.
  2. Enter the website address to check if it loads.

Network settings

Turn off the VPN or proxy.

Switch off any VPN or proxy services you're using.

Use a different network.

Switch to another Wi-Fi network in your device's settings. You can also use your mobile network.

Ad blockers

Switch off any ad-blocking extensions or software.

Contacting us

Step 1

Need more help? Let us know what steps you tried.

Step 2

Include the following information:

  1. Screenshot of secure.indeed.com with the (Cloudflare) Ray ID and a code.
  2. What kind of device are you using? (iPhone, Android, Computer)
  3. Is the issue happening on a browser or in the app?
    • If on the browser, what browser and version are you using?
    • If in the app, what version of the app are you using?
  4. Where on the site are you experiencing the issue (signing in, searching, applying)?
  5. What happens after you click or tap Verify you are human?

Step 3

Click or tap Submit a request. Include the information from step 2 to help us review the issue.

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