Quick summary
Are you having trouble signing in, receiving messages from employers, or facing other issues? We've collected a few basic email troubleshooting tips to help you resolve these problems.
Problem: Apple's Hide My Email is causing issues.
Solution
- Change your email address in your Account settings.
- Try a different email address.
- Sign in using the same method you used to create your account.
Important: You can find other troubleshooting methods in Fixing Hide My Email: Signing In, Applying, and Getting Messages.
Problem: Indeed's emails are marked as spam or junk.
Solution
Check your spam and blocked senders. You may have to unblock Indeed. Here are the instructions for some common email providers:
Problem: I may have more than one account.
Solution
Close the duplicate account. We aren't able to merge two or more active accounts.
Problem: I can't verify my account.
Solution
You'll get a pop-up reminder to confirm your email address. Click or tap Confirm in the email we delivered to your inbox.
Contacting us
Step 1
Need more help? Let us know what steps you tried. Include the following information:
- The email address of your active account on Indeed
- A screenshot or screen recording of the issue
- What kind of device are you using?
- Are you accessing Indeed through the app or a browser?
- If using a browser, what version are you using?
Step 2
Click or tap Submit a request.