Text Messages Claiming to be Indeed? It Might be a Scam – Indeed Support

Quick summary

Receiving a job offer in a text message can be exciting, but be cautious. It might be a scam. Indeed will never contact individuals using SMS text messages, WhatsApp, or Telegram, so be wary of unsolicited messages. If you receive a message from an individual posing as a recruiter or otherwise alleged to be associated with Indeed, use caution. Here are tips to protect yourself from text scams.

Recognizing a text message scam
Protecting yourself from text message scams
Report the job

Recognizing a text message scam

Example of a message Indeed did not send

Example of a conversation that's fraudulent

How to protect yourself

Stop communicating

Immediately cease all contact with anyone you suspect might be a scammer.
Do not share any personal information or follow any links the sender provides.

Report the SMS text message

If you get a suspicious text message, here are three ways to report it:

Copy the text and forward the SMS text to 7726 (SPAM). This action helps your wireless provider spot and block similar messages in the future.
Report it on the messaging app you use. Look for the option to report junk or spam. Apple and Google offer instructions in their Help Center for these apps:
- iPhone Messages app
- Google Messages
Report it to the FTC.
File a complaint with the Internet Crime Complaint Center.
If you had a monetary loss, shared your bank account details, or believe you are in danger of identity theft, you may also want to report the scam to your bank or financial institution.

Important: If you become suspicious of a job or a text message, you can report it to Indeed. Use the instructions at the end of the page to learn how.

Report other suspicious activity

It's crucial to report any suspicious activity and contact the proper authorities as soon as possible to help prevent others from falling prey to the same scam.

Here are some reasons to report suspicious activity:

If you believe that someone is conducting scams under the name of a legitimate business, contact that business and let them know that someone is fraudulently using their name or information.
If you lost money, provided sensitive private information about yourself to someone you believe is a scammer, or inadvertently participated in possible fraudulent activity, you may want to contact your local police or cyber crime division.
If you think you are at risk for identity theft, consider consulting the information provided by the Federal Trade Commission. You can report fraud to the FTC here.
If you believe someone may have infected your computer or device with malware or compromised it in any way. Run a virus check, make sure your computer's security is up to date, and change the passwords to your online accounts.
If you think fraudulent unemployment claims may have been filed in your name, you can report a complaint with the National Center for Disaster Fraud (NCDF) and with the appropriate state website or tip hotline.

Review other pages in the Help Center to learn more.

We encourage you to learn more about keeping yourself safe when searching for a job. Use these additional resources in the Help Center:

Report the text message

You can also report an SMS text message that claims to be from Indeed.