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The Indeed Work Wellbeing Score

 

Quick summary

Find out how Indeed's Work Wellbeing Score can help you make decisions about where to apply.

 

1. What is the Work Wellbeing Score?

The Work Wellbeing Score is like a report card for how people feel at work. Fueled by the world’s largest study of work wellbeing* and guided in partnership with experts in the field, the Work Wellbeing Score measures the key outcomes of work wellbeing - happiness, stress, satisfaction, and purpose.

If at least 10 people fill out surveys about happiness, purpose, satisfaction, and stress at a company, then that company will get a Work Wellbeing Score. This score shows up on the company's page on Indeed. Once enough people take the survey, the score will automatically show up on the page.

Did you know? If you’re an employer, the Work Wellbeing Score can help you know what you’re doing right and what you might want to work on.

 

2. Why does Indeed measure work wellbeing?

Indeed collects information to help people find better work and to encourage companies to create positive work environments where employees can thrive. This information is helpful for people who are looking for jobs because it can show them which companies are the best fit for them. It is also helpful for companies because they can see how they compare to other companies and learn more about their own workforce.

Since we started gathering this information, we have received over 15.3 million survey responses, which allows us to share information about thousands of companies. This information is free and available for anyone to see on Indeed's website.

 

3. What is the work wellbeing survey and how can I take it?

The Work Wellbeing Survey is a simple questionnaire developed by experts and inspired by science to gain insight into a company’s work wellbeing, and determine their Work Wellbeing Score. We continuously collect this data and display these metrics for thousands of companies across Indeed.

To take the survey or write a review for a past or current employer, find your company by searching our Company Pages, or take the survey directly. Your participation could help other job seekers make more informed career choices.

 

4. Can my employer see that I reviewed the company or completed the survey?

The surveys are anonymous, and leaving a review is optional. See our Terms of Service for more information.

Your name is not included when you submit a review, but the review will state your job title, location, and employment status with that company. To keep information anonymous, we suggest that you do not include any personally identifiable information, such as your own name or names of co-workers, in your review. All reviews are subject to Indeed’s guidelines.

 

5. How were the work wellbeing questions and dimensions identified?

The Work Wellbeing Score methodology has been developed with the guidance of Dr. Sonja Lyubomirsky (Distinguished Professor of Psychology and Vice Chair, University of California, Riverside), and Prof. Jan-Emmanuel de Neve (Professor of Economics and Behavioral Science, University of Oxford).

The methodology is based on existing standards in social science for measuring general wellbeing (incorporating evaluative, affective, and eudaimonic dimensions of wellbeing) and is applied by institutions such as the UK Office of National Statistics and the Oxford Wellbeing Research Centre.

The Work Wellbeing Score brings together the following four survey questions:

  • Happiness: I feel happy at work most of the time.
  • Purpose: My work has a clear sense of purpose.
  • Satisfaction: Overall, I am completely satisfied with my job.
  • Stress-free: I feel stressed at work most of the time.

These and other survey questions are answered on a scale ranging from Strongly disagree to Strongly agree.

Indeed also measures additional insights to help explain what drives these wellbeing outcomes. These are achievement, appreciation, belonging, compensation, energy, flexibility, inclusion, learning, management, support, and trust.

The wellbeing driver questions are:

  • Achievement: I am achieving most of my goals at work.
  • Appreciation: There are people at work who appreciate me as a person.
  • Belonging: I feel a sense of belonging in my company.
  • Compensation: I am paid fairly for my work.
  • Energy: In most of my work tasks, I feel energized.
  • Flexibility: My work has the time and location flexibility I need.
  • Inclusion: My work environment feels inclusive and respectful of all people.
  • Learning: I often learn something at work.
  • Management: My manager helps me succeed.
  • Support: There are people at work who give me support and encouragement.
  • Trust: I can trust people in my company.

 

6. How is the Work Wellbeing Score calculated?

The Work Wellbeing Score is a composite metric on Indeed that measures the key work wellbeing outcomes: happiness, stress, satisfaction, and purpose. These four items are weighed equally when calculating the Work Wellbeing Score.

Indeed users self-identify the name of their employer at the beginning of the survey. These questions are displayed to Indeed users as a full set and the survey appears when an Indeed user goes to leave a company review for an employer.

Respondents answer these questions on a five-point scale, where 1=Strongly disagree and 5=Strongly agree. Points are assigned for each response on a scale ranging from 40 to 100. For example, when an employee selects Strongly agree, a point value of 100 is assigned, and when an employee selects Strongly disagree, a point value of 40 is assigned.

 

7. How are labels assigned?

Work Wellbeing Score example. The page consists of an overall score and four more specific scores for Happiness, Purpose, Satisfaction, and Stress-free. All scores are one of five results: Low, Below average, Average, Above average, or High.

For all well-being insights on company pages, labels are assigned based on how companies perform relative to each other. Each indicator has a specific scale (PDF), so about 20% of companies fall in each of the five levels: Low, Below Average, Average, Above Average, and High. We update these scales every year by country to make sure each company gets labeled fairly.

 

8. Is there a way to sort a job search by Work Wellbeing Score?

No, you cannot filter or sort results using this rating at this time.

 

9. Why doesn’t the company I’m interested in have a Work Wellbeing Score?

If only a few people review the company and participate in the survey, you won’t see a Work Wellbeing Score.

 

10. Why do different locations of the same company have different wellbeing ratings?

The type of company impacts whether there are enough reviews to generate a Work Wellbeing Score. For example, big companies may have this rating, but franchises owned and operated by different individuals may not.

 

*2022 Indeed.com data, based on number of survey responses globally.

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