Job Seeker Help Centre

Why Employers Are Unable to Find Me on Indeed?

Quick summary

If you can not change your profile settings to Employers can find you, we may have hidden your resume. We will temporarily or permanently hide resumes that don't meet our resume guidelines and Terms of Service. You will have to send an appeal so we can review your resume.

How to tell if your resume is hidden

Your resume might be hidden if:

  • You can not change the visibility settings in your profile
  • You get a notification saying there's an issue with your profile

Sending an appeal

  1. Open the Contact us form.
  2. Fill out the form with:
    • Your full name
    • The reason for your appeal
    • Your current location
  3. Upload one of these forms of identification:
    • Government-issued driver's license or ID
    • National identity card
    • Work visa
    • Passport
    • PAN Card
    • Student ID
  4. Select Send email to submit your appeal.

ID requirements

  • The location on your ID must match the general location in your profile.
  • Do not send an ID that is edited or changed in any way.

We only use your ID to check your appeal. We delete your documents after the review is done. Learn more in our Privacy Policy.

What happens next

  • We will review your appeal within 24 hours.
  • We will email you if we need more information.
  • You can check the status of your appeal by logging into your profile.
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