Job Seeker Help Centre

WhatsApp and Indeed: Phone-Number-Only Accounts

Quick Summary

Get notifications from employers and apply for jobs using a phone-number-only (PNO) account. These instructions will show you how to connect WhatsApp to Indeed.

Creating or signing in to a phone-number-only account

  1. Download WhatsApp if you haven't already.
  2. Go to Indeed.com or open the Indeed Mobile App.
  3. Click or tap Sign in.
  4. Enter your WhatsApp number in the Email address or phone number field and Continue.
  5. Create or enter a password.
  6. Click or tap Create Account or Sign in.

Here's when you’ll need to create an Indeed account.

  • It's been more than 90 days since you signed in to Indeed and you've lost or changed your WhatsApp phone number.
Important: Your Indeed account number and WhatsApp number must match. If your phone number changes, update it in your Indeed account settings.

Generate an Indeed OTP (one-time passcode)

  1. Click or tap Forgot password?
  2. Verify your WhatsApp phone number.
  3. Check your WhatsApp messages for the Indeed verification code.
  4. Enter and submit the one-time passcode.

Technical Support

Problem: I’m not seeing how to sign in using a WhatsApp phone number. What do I do?

Solution: Sign in using the same device or browser you used to create the account.

Problem: I signed in using the same device or browser, and I don’t see the phone number field.

Solution: Don’t clear your cache and cookies. Instead, try a hard-refresh:

  • Windows: Press Ctrl + F5
  • Mac: Command + Shift + ‘R’ key

FAQs

Question: Can I reset my Indeed password if I change my WhatsApp phone number?

Answer: No, Indeed and WhatsApp must be linked.

Question: Can I add an email address to my PNO account?

Answer: Yes. It will, however, change the phone-number-only account to a standard one.

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