Think you may be the victim of a scam? Below are tips and next steps:
First and foremost, cease all communication with anyone you suspect is trying to, or has scammed you.
The next thing you can do is report the scam. It is important to contact the proper authorities as soon as possible to help recover lost funds and to prevent others from falling prey to the same scam.
If you have any concerns about a job you find on Indeed or receive any communication or job offer that concerns you, please report the job immediately. You can find instructions on how to report jobs in our Reporting a Job article.
If you believe that someone is conducting scams under the name of a legitimate business, you may want to contact that business and let them know that their name is being used for fraudulent purposes.
If you lost money, provided sensitive private information about yourself to someone who you believe is a scammer, or inadvertently participated in possible illegal activity, you may want to contact your local police or cyber crime division.
You can also file a complaint with the Canadian Centre for Cyber Security.
If you had a monetary loss, shared your bank account details, or believe you are in danger of identity theft, you may also want to report the scam to your bank or financial institution, as well as taking steps to protect your identity.
If you think you are at risk for identity theft, consider taking these actions:
- Contact the Contact the Privacy Commissioner of Canada through priv.gc.ca or by calling 1-800-282-1376. They can provide a step by step plan for recovering from ID theft.
- Contact Service Canada at 1-800-O-Canada for issues relating to federally-issued IDs.
- Contact your provincial or territorial ministry or governmental department for issues relating to locally-issued documents.
- Contact one or more of the credit reporting agencies to place alerts on your social insurance number:
- Contact banks/lenders/insurance companies or anyone who may use your SIN as an identifier.
- Contact the Canadian Anti-Fraud Centre: call 1-888-495-8501, or visit the antifraud centre website.
- File a police report with your local department.
If you think your computer or device may have been infected with malware or compromised in any way, run a virus check, make sure your computer’s security is up to date, and change the passwords to your online accounts.