Text Messages or Phone Calls Claiming To Be Indeed? It Might Be a Scam

Identifying messages from Indeed

You may receive text messages from Indeed for:

• Reminders about job applications or saved jobs
• Notifications, such as new matches or alerts from employers to apply through Indeed
• Login security, including two-factor authentication codes

Indeed does not directly text you to offer a job. However, you may receive notifications from employers to apply for a job through Indeed.

Recognising scam calls or texts

Scammers use many different tactics. Here are common ones:

Scams impersonating Indeed

• Offering a remote or flexible job by call or text
• Claiming to be an Indeed HR Representative or recruiter
• Asking you to pay money through WhatsApp, Telegram or phone calls
• Creating a sense of urgency, such as revoking access to your Indeed account or resolving a technical issue within a time limit
• Asking for personal information or your Indeed sign-in details

Scams pretending to be employers

• Making job offers that seem too good to be true
• Asking you to click a link or contact them outside of Indeed

How employers should contact you

Employers can:

• Message you directly on Indeed
• Call or text you only if you shared your number in your application

Learn more about verifying suspicious correspondence from an employer.

Other common scams

Scammers may also pose as:

• A bank, service provider or even your boss or a relative
• A postal service saying you have a package on hold, with a ‘Click here’ link
• A tax agency demanding immediate payment
• Tech support offering an urgent ‘fix’ for your device

These scams try to steal your identity, money, login details or even access to your devices.

What to do if you get a scam text or call

Take action fast.

Learn the steps to take if you believe you've been scammed.

Report the call or text.

Android

• Block and report a Google Message.
• Mark calls as spam.

iOS

• Block, filter and report messages on iPhone.
• Block unwanted calls on iPhone.

Staying safe while job searching

We want you to stay safe when searching for a job. Use these extra Job Seeker Help Centre resources:

• Guidelines for a Safe Job Search
• Common Job Scams to Avoid
• How To Identify Scam Job Titles on Indeed
• Spam vs. Scam: Spotting the Difference
• About Indeed's Mobile App