If you believe you are a victim of a scam, consider following these tips.

At Indeed, our mission of helping people get jobs includes working proactively to help keep predatory content out of search results and providing tools to help job seekers protect their personal information and financial wellbeing. We have several teams across the globe dedicated to the safety and authenticity of the jobs posted on our platform. Our goal is to maintain the highest level of security and privacy of our users and not show preference for any job or role while keeping Indeed accessible to all.

The following guidelines are designed to help job seekers recognise and avoid fraudulent tactics.

 

Job Search Dos

Look for verifiable company email addresses. Larger, more established companies usually have email addresses with top level domains that match their websites. Generally, communications from such large established companies do not come from publicly available addresses like yahoo or gmail. If you are contacted by someone with a generic address, ask if they are able to conduct communications via a company domain email address. If they can't or won't, proceed with caution.

Watch closely for email addresses with misspelled or ‘spoofed’ company names. These are often similar to, but not exactly matching, the actual company name. Examples of suspicious addresses include “Info@company.net” instead of “Info@company.com,” and misspelled company names like “Info@companie.com” or “Info@compaany.com”.

Match the job offer to your application. Avoid bait-and-switch scams by confirming that employers that respond to your applications are offering the job for which you applied.

Be cautious when pursuing positions with salaries, perks and flexibility that seem too good to be true. Ask questions to confirm that the position is salaried (not commission-only) and that there is a physical base of operations when a ‘work from home’ opportunity is advertised.

Insist on an in-person or video interview. Be wary of job offers that come with little or no interview process. Scammers often avoid face-to-face interviews by relying on chat services, such as Google Hangouts, while offering ‘work from home’ positions.

Always report suspicious communications to Indeed. If you are contacted by someone you suspect of fraudulent intentions or suspicious business practices, please contact Indeed immediately.

 

Job Search Don'ts

Never send any form of payment to a potential employer you apply to on Indeed. Not only is charging fees a violation of Indeed’s rules for companies, these are often a type of scam (see ‘Types of scams’).

Never agree to perform any financial transaction on behalf of a potential employer. This includes, but is not limited to, accepting or making wire transfers or cashing cheques sent to you in order to make purchases on someone’s behalf.

Never agree to a job that involves opening multiple accounts and/or posting ads on Indeed or on other sites.  While there are certain roles where this activity may be accepted, such as recruiting or staffing services, exercise caution if asked up-front to open accounts for an employer you have not met. These are likely scammers and you could become involved in activities that may put you in financial and legal jeopardy.

Never accept money up-front for work you have not performed. This is a tactic commonly used in financial scams and can put you at considerable legal risk.

 

Types of Scams to Avoid

Cheque Scams

Cheque scams aim to get people to unwittingly take on the risk of passing a bad cheque. Look out for scammers that offer elaborate stories about needing a personal assistant, caregiver or someone to cash a cheque to make large purchases or transfer money for them while they are out of town. These often include stories where:

• You are required to purchase expensive medical equipment for a family member for them.
• They are going to open up a new office ‘in your area’ and you are required to purchase office supplies, equipment or software using the cheque.
• They offer to pay you up-front for work you have not performed yet and ask that you transfer the remainder of the cheque to another account for them.

 

Money Laundering Scams

Reputable, legitimate companies should never ask you to perform financial transactions or money transfers for them, especially via Western Union, MoneyGram or Bitcoin. Even if you are not asked to transfer any of your own money, scammers are often looking for other people to perform scam-related financial transactions so they do not have to.

 

Reshipping Scams

There is virtually no legitimate scenario where an employer should require you to repost parcels from your home. These are known as Reshipping Scams and offer work-at-home positions, sometimes advertised as ‘merchandising manager’ or ‘package processing assistant’. Duties may include receiving parcels and posting them to foreign addresses on behalf of a client, using postage-paid posting labels provided via email. Unbeknownst to the new ‘employee’, these parcels may contain, for example:

• Merchandise bought with stolen credit cards, which are smuggled out of the country by the reposting scam.
• Counterfeit postal money orders, which are distributed to other scammers.

After reposting these parcels, the ‘employee’ is often paid with counterfeit cheques or postal money orders. 

Fee Scams

It should not cost you money to apply for a job on Indeed. Not only do fee scams fleece job seekers, they are also signs that a company may be involved in other shady activities. Certain legitimate expenditures like uniforms and job tools may be required after you accept a position, but are generally deducted from your salary after you begin working. Likewise, background checks are most often paid for by the employer or offered directly to you by a local government agency and should not be paid by you in the form of a fee to the employer. Types of fees often levied unscrupulously include:

• application fees
• recruiter placement fees
• interview reservations
• training fees
• CV formatting/rewriting fees
• Background check fees

Identity and myGov Account Theft

Since the pandemic, there has been an increase in fraudulent behavior from individuals who have stolen or are trying to steal others’ identities and/or myGov accounts. MyGov credentials can be used to access government services. Do not share your myGov username, password, or verification codes with an employer.

Be extremely cautious if an employer asks you for sensitive information, either via message or in an interview. Examples of sensitive information include: 

• a copy of the front and back of your driver's license,
•  tax file number, 
• passport, 
• or date of birth in messages or during an interview. 

Scammers may attempt to gain access to sensitive information from job seekers in order to file fraudulent tax returns or for other types of fraud involving identity theft. More information about identity fraud can be found on the Services Australia website. You can report identity fraud to the Scams and Identity Theft Helpdesk (reportascam@servicesaustralia.gov.au). 

If you have any concerns about a job you find on Indeed, or receive any communication of a job offer that concerns you, please contact Indeed immediately.

Please note: The information provided in this article is for general informational purposes only and may not be comprehensive.